Shipping policy

Order Processing:

  • Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

Shipping Rates & Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.

  • We offer standard, expedited, and express shipping options. Estimated delivery times and costs will appear based on your location at checkout.

Domestic Shipping:

  • Standard delivery within India usually takes 7-14 business days from the date of shipment.

  • Expedited and express options are available for an additional fee.

Order Tracking:

  • Once your order ships, you will receive an email with a tracking number and link to follow your package’s progress.

Missed Deliveries & Address Issues:

  • Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

  • If a delivery is returned to us due to an address issue, we will contact you for correction and arrange re-shipment (additional shipping costs may apply).

Delays:

  • While we work hard to ensure timely delivery, shipping times may be affected by circumstances beyond our control (such as weather, carrier delays, or customs processing).

  • If your order is significantly delayed, contact us at ironglowlamp@gmail.com, and we’ll do our best to assist.

Questions About Your Order?
For any questions regarding shipping or your order status, please email us at ironglowlamp@gmail.com. We’re here to help!